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This site is intended for U.S. Healthcare Professionals.


Eligible healthcare providers can order COVID-19 vaccines directly
from Pfizer*

Learn about ordering
vaccines through Pfizer Prime online or by
calling 1-800-533-4535.

Learn More

*If preferred, orders may be placed with your facility's wholesaler.

For More Information

Pfizer Customer Service

Call 1-800-879-3477

Medical Information


Shipment Support
U.S. Trade Customer Service

Call 1-800-666-7248

General Product Inquiries

Call 1-800-879-3477

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Get COVID-19 Vaccine–Related Info Texted Directly to Your Mobile Device

Enroll in the BioNTech & Pfizer COVID Connect text messaging program for U.S.
Healthcare Professionals.

Get Started
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Get Email Updates From Pfizer

Register to receive the latest updates from Pfizer—right in your inbox.

Sign Up
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Call a Pfizer Connect RepresentativeCall a Pfizer Connect Representative

Our representatives are available 9 AM - 5 PM ET to provide live support to help healthcare providers answer product questions, explain Pfizer Prime ordering, and more.

Call 1-844-966-5127